Order Coordinator
Location: Amsterdam

The responsibilities: 

• Process and manage customer orders from receipt to delivery, ensuring accuracy and timeliness.
• Serve as the primary point of contact for customers regarding order status, delivery schedules, and any issues that may arise.
• Work closely with the Production planning team to ensure product availability.
• Prepare and maintain all necessary documentation related to orders, including invoices, shipping documents, and delivery receipts.
• Communication with sales, warehouse, and finance teams to ensure smooth order processing and resolve any discrepancies.
• Address and resolve any order-related issues or customer complaints promptly and effectively.
• Generate regular reports on order status, inventory levels, and delivery performance.

Who are we looking for: 

• Minimum MBO diploma (vocational education).
• Minimum of 2 years of experience in order coordination, logistics, or customer service, preferably in the capital goods industry.
• Organizational and multitasking abilities.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and SAP.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

What will you love about working with us:

• Guaranteed bonus 4% (based on monthly gross salary) and variable bonus based on operating results 
• 27 days of leave + 13 extra collective days of leave (ADV) 
• Working from home possibility (2-3 days/ week) and flexible working hours 
• Collective accident insurance 
• Laptop and phone (if applicable)  
• Pension scheme of the ‘Metalektro’ CLA (High employer contribution) 
• International learning and development program 

About Hitachi 

Hitachi Construction Machinery is a world leading manufacturer of construction and mining equipment with a strong focus on a consistent development to provide customers with the technology, products and services that generate new value. Its employees represent a group of trusted experts while keeping continued focus on innovation and growth. Are you an independent achiever focused on the performance that is looking to join a multi-cultural, collaborative and results- driven working environment? If so, the we are looking for you! 

We hire great people for great opportunities! 

Please visit our website to discover more about our employees’ stories and the various career possibilities we offer. 

Interested? Get in touch or apply!