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Manager Aftermarket

Courbevoie, Île-de-France · Customer Service

Manager Aftermarket
Location: La Defense, Paris, Ile-de-France / Hybrid model


The team:

Experienced, lean and results orientated team (under 10 people) which role is to support HCME and HCME`s dealers development in France and the French Overseas Territories.

Our office supports the development of new equipment sales, after market, (after sales, customer and product support) and other activities with a goal to reach strong and sustainable presence on the French market with excellent customers` satisfaction.

The role:

  • Provide excellent customers` experience

  • Enhance value chain business and customer satisfaction

  • Lead a team of 4 experienced professionals

  • Ensure flawless cooperation with HCME HQ Product Management Dept, After Sales Dept, local dealers and other relevant stakeholders


The responsibilities:

  • Account Management (dealers’ management)

  • Budgets/Target/Business Development (aftermarket business)

  • Product support and Customer Support Management

  • Team Management


Who are we looking for:

  • Experienced professional from the construction equipment industry

  • Technical education (priority), business development education (is a plus)

  • Excellent bilingual communication is a must (French and English)

  • Strong presentation & communication skills


About Hitachi

Hitachi Construction Machinery is a world leading manufacturer of construction and mining equipment with a strong focus on a consistent development to provide customers with the technology, products and services that generate new value. Its employees represent a group of trusted experts while keeping continued focus on innovation and growth. Are you an independent achiever focused on the performance that is looking to join a multi-cultural, collaborative and results- driven working environment? If so, the we are looking for you!

We hire great people for great opportunities!
Please visit our website to discover more about our employees’ stories and the various career possibilities we offer.

Interested? Get in touch or apply!

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